Setting up Auto client connect messages? Looking to get more Facebook reviews by sending out a blast to all clients?Find out here how to find your Facebook review link so that you can share this with your clients and increase your online presence! Show
More ratings on Google makes your business more visible online which means more bookings and more revenue!Firstly, you need to have a Facebook Business page to do this. Don't have one? No worries, you can set this up with the help of Facebook here. Once you have this set up, getting the link to send is simple. You just need to go to your Facebook Business page. Then click on the Reviews tab, as you can see highlighted below! Once you are on this page, simply copy and paste the URL (web address) from the bar above. This link can then be added directly to your Auto client connect messages, Facebook/Instagram posts and more! Get those reviews in to boost your presence online and get more bookings. If you’ve noticed that your business’s page reviews haven’t been visible lately, you aren’t alone. This can be an alarming problem for small businesses that rely on reviews to bring customers in. Facebook accounts for 19% of all customer reviews online, putting it right up there with Google as a review amplifier. In a 2018 update, Facebook decided to begin changing its review system to recommendations. The aim was to allow business pages to appear when users would post asking for recommendations. While their intention of better serving users seemed like a noble one, it hasn’t exactly been a smooth transition for business owners. So, if you’ve returned to your Facebook business page after a break, you may find things have changed. There are no more stars — customers simply answer the yes or no question “would you recommend this business?” Is this thing on?One of the most common Facebook FAQs ‘Why aren’t my reviews showing?’ The most common answer? Because they aren’t switched on! So, before getting started, you should make sure that you have your recommendations turned on. Just because you didn’t switch them off, doesn’t mean that it hasn’t happened. You will also need to make sure your business has claimed its Facebook page. All you have to do is to navigate to your Facebook business page. From here you will click on Page Settings> Templates and Tabs> and click to the right of the ‘Reviews’ tab, to toggle it on. Check out Facebook’s Help Centre for full instructions. Claim it and name itClaiming your Page for your business is done using the Facebook Business Manager, which allows you to either add an existing page to your business manager account or ask to access a page owned by another person. Your business must claim your Facebook page because this allows you to enable reviews.
With your business page claimed and reviews turned on, you will be able to reap the rewards of one of the biggest review banks on the web. The benefits of recommendations for small, locally-based businessesIn the world of modern business, the review is now king. Seeing as one in three Facebook users use the platform to ask for recommendations, it is important to make sure that you are on top of your review game. As a small to mid-sized and locally-based business, you are privy to some preferential treatment when it comes to Facebook’s review system. That’s right people, for once, things are geared up to suit local, brick-and-mortar businesses. Hurrah! Between the ‘Nearby Places’ feature on the mobile app, the ability to see reviews from Facebook friends, brick and mortar businesses that rely on local customers stand to benefit hugely from getting good Facebook reviews. The best strategy for getting reviewsWith a good review strategy, businesses can gain more clout online, driving growth and brand awareness — but how do you encourage customers to give you reviews? The best way it turns out is to just ask them. How you do that is up to you. As it turns out, people love to give their opinion about services they have experienced. Asking a customer to leave a review as part of your company’s customer experience is not only valuable to you, it makes the customer feel acknowledged and appreciated. Don’t be afraid of a negative review either – it is an opportunity to learn, provide excellent customer service and show Facebook users (all 2.7 billion of them) what your business is about. In shortMaking sure that your business is asking for and acknowledging feedback is the industry standard for local businesses in the modern world – especially on a platform like Facebook. Listening to what your customers have to say will bring you more customers. What happened to Facebook reviews?Under the new system, reviews have been replaced by Recommendations. Now, instead of leaving a rating, when a customer wants to review a business on Facebook, they can choose to “recommend” or “not recommend” a business page. How do you look for a recommendation on Facebook?How To Use Facebook Recommendations Feature. To use the Facebook recommendations feature, all you need to do is go to your Facebook page; on the left-hand side of the page, scroll down to locate the “Explore” tab, click “see more,” and then click on the “Recommendations” tab ( This has now replaced the”Reviews” tab). How do I edit reviews on my Facebook business page?To edit your review:. From your Feed, tap your profile picture.. Tap , then tap Activity Log.. Tap Interactions, then tap Reviews.. Swipe down to the review that you want to edit, then tap on the review.. Tap Edit Review.. You can edit your rating or your written review. Once you're done with your edits, tap Save.. Why can't I leave a review on a Facebook business page?Why can I not leave a review on Facebook? When you create a Page on Facebook, by default, the reviews feature is automatically turned on. You can manually enable it in the Manage Page area on the left side of the page if it isn't already enabled when the Page is created for any reason. |
