How do you force a router to reset?

There are several reasons why you might want to reset your router or modem to factory settings. Perhaps you want to sell your devices. Or maybe you want to reset your IP address. Whatever the case, here’s how to reset your router and modem.

Warning: Resetting your router or modem will erase all your custom settings. Make sure to have a copy of your settings before doing a factory reset. You can find these settings in your manual or online. Simply do a web search for your router or modem model’s manual. 

How to Reset a Router 

1. Keep your router plugged in. 
2. Find your router’s reset button. This will be on the back or the bottom of your router. 
   
3. Use a paperclip to hold down the reset button for 30 seconds. 
4. Release the button. 
5. Wait for the router to power back on. 

If your router doesn’t have a reset button, you will have to reset it using its configuration web interface. 

How to Reset Router From Configuration Page

1. Type your router’s IP address into any web browser’s search field. Here’s how to find for your router’s IP address.
2. Enter your username and password when prompted. If you didn’t change these, you will find the default username and password on the back or bottom of the router. 
3. Go to System or System Tools. This will differ depending on what kind of router you have.
4. Look for Restore or Factory Default. 
5. Click Restore or Reset and OK to confirm. 
6. Wait for the router to reboot. 

How to Reset a Modem 

The steps to reset a modem may be different depending on which model you have, but the basics are the same. Here is the general process: 

1. Keep your modem plugged in. 
2. Find the modem’s Reset button. This may be on the back or bottom of the device.
   
3. Press and hold the button with a paperclip. 
4. Release the button when the modem lights start to flicker. 
5. Wait for the Internet light to turn green. 

While your modem or router is resetting, do not interrupt the process by clicking a link, closing your browser, or powering off the device. Doing so might corrupt the firmware.

Now that you know how to reset your router, check out our guide on how to test your WiFi speed.

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What to Know

• Unplug the router and modem. Wait at least 30 seconds. Plug in the modem and press the power button to turn it on, if needed.
• Wait at least 60 seconds and then plug in the router. Press the power button to turn it on, if needed.
• Wait at least 2 minutes before testing or using the devices.

This article explains how to restart a router and modem. It includes information on the types of problems a restart can correct and on the difference between a restart (or reboot) and a reset.

Steps to Reboot a Router and Modem

Restart your router and modem if you suspect your network isn't working as it should. Maybe web pages aren't loading, Netflix freezes halfway through a movie, or your smart speakers suddenly stop playing music.

Restarting the router gives it time to cool off and flush out its memory.

Restarting (or rebooting) is not the same as resetting a router or modem. See Resetting vs. Rebootingfor more information.

1. Unplug the router and the modem. If you have other managed network hardware, such as network switches, unplug that hardware. Unmanaged devices can be left powered on, but use your judgment if you think these might be part of the problem.

   Don't use a button labeled Reset or Restart, since these likely start the factory reset or restore process. A clearly labeled power button is probably fine to use, but unplugging removes any doubt.

2. Wait at least30 seconds. This time lets the devices cool down and indicates to your ISP, computers, and other devices that the router and modem are offline.

   This step may not be necessary if you know what the problem is with the connection. Restart the router and modem when you don't know what's wrong.

3. Plug in the modem. If it doesn't power on in the first few seconds, press the Power button.

   The modem is the device that your connection to the internet attaches to. For example, with cable-based internet service, the modem attaches to the coax cable from outside the home.

4. Wait at least 60 seconds. During this time, the modem authenticates with your ISP and is assigned a public IP address.

   Most modems have four lights: a power light, a received light, a send light, and an activity light. When the first three lights are stable, the modem is fully powered on. If there's an internet light, wait for it to turn on to confirm that the modem is getting internet from your ISP.

5. Plug in the router. Some routers may require that you press a Power button. On a combination modem-router, skip this and the next step. The software in that device initiates things in the proper order.

   The router is physically connected to the modem, so the device next to the modem is probably the router. Not all routers have an antenna, but many do, so if you see one or more of those, that's probably the router.

6. Wait at least 2 minutes. This gives the router time to boot up. It also gives computers, smartphones, and other devices that use the network time to get new private IP addresses assigned by the DHCP service in the router.

   If you turned off the power for switches or other network hardware, power those back on. Then, wait a minute. If you have several devices, power them on from the outside-in, based on your network map.

7. When the router and modem restart, test to see if the problem went away.

   It's not necessary to restart computers and other wireless devices, but you may need to if some of the devices are online and others aren't. Restart the computer the right way. If restarting isn't an option, renew your IP address by entering ipconfig /renew in Command Prompt.

If Rebooting Doesn't Work

If rebooting the router and modem didn't fix the problem, follow more specific troubleshooting methods for the network or internet issue. If the modem has trouble getting a signal from your ISP (the first three lights aren't solid), contact your ISP for help. Otherwise, look closer at the network setup inside your home.

Reasons Wi-Fi Connections Drop

A Restart Doesn't Change Your Settings

There is a fundamental difference between resetting a router or modem and restarting or rebooting one. One is more temporary than the other and both are used for unique purposes.

The directions on this page are for restarting or rebootinga modem or router to shut them down and start them back up again without removing any settings or making any changes to the software.

A Reset Reverts to Factory Settings

To reseta router or modem is the short version of a factory reset of the device, which means removing the wireless settings and other configurations. Resetting puts the router or modem in its original default state before any changes were made to it, which includes reinstating the default router password, clearing the Wi-Fi password, deleting custom DNS servers, and more.

Why Does My Modem Keep Resetting?

Reset a modem or router by using the Reset button that's usually located on the back or side of the device. Find out how to reset a router if you can't log in with the default password or if there's a bigger problem with the network hardware that rebooting doesn't fix.

Rebooting: A Frequent Fix

Restarting (also known as rebooting) is one of the simplest troubleshooting steps you can take to fix what isn't working properly. Does Windows seem a little buggy today? Reboot the computer. Is your iPhone not connecting to Wi-Fi anymore? Restart the phone and try again.

It can be annoying when describing a problem to an IT department or a tech support agent and they suggest a restart or reboot right away, but the fact is, restarting fixes a lot of problems.

Why Is My Modem Not Working?

Rebooting Can Correct Network Issues, Too

Restarting also fixes problems with network hardware, such as a digital modem (be it cable, DSL, satellite, or fiber) and a router. Did your smartphone and laptop both lose connection to the internet? Is your NAS no longer showing up on your desktop? Are your connected devices sluggish when it comes to streaming and browsing online? If so, reboot the router and modem. Rebooting network hardware corrects network and internet issues 75 percent of the time or more.

The router and modem must be restarted in the right order for the reboot to fix the problem. If the devices are not rebooted in the correct order, you could lose internet connectivity completely.

FAQ

• How often should I reboot my router?

  There is no hard and fast rule about how often to restart your router. For smoother performance overall, consider taking this step on some schedule outside of addressing sluggish network issues as they arise. You may prefer to create your own weekly or monthly routine or look to the router’s manufacturer for guidance.

• How do I restart a router from a computer or phone?

  If you want to try restarting your router alone from your computer or phone, you can do that in a few steps. Download a companion mobile app if it’s available or enter your router’s IP address in a web browser. Log in and look for a reboot or restart option. 

• How do you restart your router on a PS4?

  Power your modem/router off, wait at least 30 seconds, and power it back on again. Also, fully power down your PlayStation console and power it back on; don't use Sleep Mode.

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