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| Question | Answer |
|---|
| Failure to achieve an agreed upon result, even when the highest degree of skill has been used, is called?
| Breach of contract
|
| Tendons, joints, bones, and cartilages are in the ________ system.
| skeletal
|
| When a pt. has health insurance, the percentage of covered services that is the responsibility of the pt. to pay is known as ________.
| coinsurance
|
| A health care worker who unconsciously transports harmful bacteria but is not ill is called
| carrier
|
| A rule of conduct made by the government body is
| law
|
| A fraudulent signature is called?
| forgery
|
| The major artery that supplies the abdomen is called the ______ artery.
| celiac
|
| _______ is the study of words and their relationship to other words in a sentence
| Grammar
|
| A form to itemize deposits made to savings or checking accounts is called?
| deposit slip
|
| The femur is located in the ________
| leg
|
| A violation of a person's right not to have his or her name, photographed, or private affairs exposed of made public without giving consent is _____________
| invasion of privacy
|
| The ulna is located in the _____
| arm
|
| Lack of physical or mental fitness is known as
| incompetence
|
| The process of changing words into numbers so that computers can be used in processing insurance claims is called
| coding
|
| Information given by a pt. to medical personnel which cannot be disclosed without consent of the person who gave it is
| Privileged communication
|
| To prevent the insured from receiving a duplicate payment for losses under more than on insurance policy is called
| coordination of benefits
|
| Payment made periodically to keep an insurance policy in force is called
| premium
|
| The pubis is located in the
| pelvis
|
| One who belongs to a group insurance plan is called _______
| subscriber
|
| The auto clave sterilizes or completely destroys microorganisms by combining
| heat with steam under pressure
|
| The ICD-9 book is used to code
| Diagnoses
|
| An unexpected event which may cause injury is called
| accident
|
| The time established for filing law suits is
| statue of limitations
|
| Responsibility of an employer for the acts of an employee is
| respondeat superior
|
| A recap sheet that accompanies a Medicare or Medicaid check, showing breakdown and explanation of payment on a claim is called
| explanation of benefits
|
| Testimony of a witness under oath and written down before trial for possible use when the case comes to trial is
| deposition
|
| Benefits that are made in the form of cash payment are known as
| indemnities
|
| A request for payment under an insurance contractor bond is called a
| claim
|
| A system whereby large quantities of data can be accessed, searched, sorted and arranged very rapidly by computer is called
| database management system
|
| When writing a business letter, the salutation of a letter should be followed by which punctuation mark?
| colon
|
| A type of insurance whereby the insured pays a specific amount per unit of service ad the insurer pays the rest of the cost is called
| co-payment
|
| An unlawful threat or attempt to do bodily injury to another is
| assault
|
| Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called
| major medical
|
| The most common type of medical tort liability is
| negligence
|
| The lower middle area of the abdomen is called the
| hypogastric region
|
| A computer monitor, hard drive and printer are known as
| hardware
|
| Right and wrong conduct is known as
| ethics
|
| The major artery that supplies the thorax is called the _____ artery.
| intercostal
|
| Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called
| catastrophic
|
| The windpipe which conducts air between the larynx and lungs is called the
| trachea
|
| Unauthorized disclosure of information regarding any patient to a third party may result in
| invasion of privacy
|
| Violation or omission of a legal or moral duty is called
| breach of duty
|
| A business letter written in full block style have all the lines
| at the left hand margin
|
| A crime for which greater punishment is imposed other than a misdemeanor is
| felony
|
| Bones are
| built to provide support and structure
|
| A skilled nursing facility for patients receiving specialized care ager discharge from the hospital is called
| Insurance agent
|
| Before placing a telephone call on hold it is appropriate to
| all answers are correct. ask, wait for them to confirm, obtain return #
|
| A patient's failure to act prudently and reasonably, or doing that which a reasonable person would not do under similar circumstances is called
| contributory negligence
|
| The major vein that drains the upper arm is called the
| brachial
|
| Permission granted by a person voluntary and his right mind is
| consent
|
| Business or handwritten mail that weighs less than 11 ounces is known as _____ class mail
| first
|
| A rider added to a policy to provide additional benefits for certain conditions is called
| dread disease rider
|
| An act that violates criminal law is called
| crime
|
| Which of these generally results from an act of carelessness, without an intent to harm? A) manslaughter B)slander C)breach of confidentiality D)malpractice
| breach of confidentiality
|
| A deliberate physical attack upon a person is called
| battery
|
| When you wash your hands you should stand
| so your clothes do not touch the sink
|
| The lateral movement of the limbs away from the median plane of the body, is called
| abduction
|
| To interrupt or discontinue a suit temporarily with the intention or resumption at a later date, or to ask for a continuance is called a
| suspension
|
| When the internal environment of the body is functioning properly, a condition of _____ exists
| homeostasis
|
| dilated veins that occur in the rectum are known as
| hemorrhoids
|
| The term for the technology that tells a computer what to do is known as the
| software
|
| The faucet is turned off with
| a paper towel
|
| Inflammation of the pleura is called
| pleurisy
|
| The tibia is located in the
| leg
|
| A person being sued is called the
| defendant
|
| Washing out the stomach through a nasogastric tube is called
| lavage
|
| As part of the office bookkeeping procedures, the physician's bank statement should be reconciled with the
| Checkbook
|
| A serious chronic disease of the liver is called
| cirrhosis
|
| A coronary occlusion causing a condition that produces chest pain is called
| angina pectoris
|
| Located between the pharynx and trachea, and containing the vocal cords is the
| Larynx
|
| Under the peer review improvement act of 1982, peer organizations are responsible for the review for appropriateness and necessity of putting a patient into the hospital by a process known as ______ review.
| admissions
|
| The reference procedural code book that uses a numbering system developed by the AMA is called
| current procedural terminology
|
| Negligence by a professional person is called
| malpractice
|
| A person who represents either party of an insurance claim
| Adjuster
|
| The branch of study of moral issues, questions, and problems arising in the practice of medicine and in biomedical research is called
| bioethics
|
| A record of debits, credits, and balances is referred to as a patients
| ledger
|
| In the human body, the senses include all of the following except ______ A)ears B)nose C)teeth D)eyes
| teeth
|
| A method of charging whereby a physician presents a bill for each service rendered is call
| fee-for-service
|
| E/M codes are located in the ______ manual.
| CPT
|
| The statement " A physician shall respect the law" is a part of the.
| AMA code of ethics
|
| A pt. receiving ambulatory care at a hospital or other health facility without being admitted as a bed pt. is called
| outpatient
|
| An incoming call should be answered by the ___ ring
| third
|
| Conduct, courtesy and manners that are customary used in a medical office by medical professionals are known as
| medical etiquette
|
| an interval after a payment is due to the insurance company in which they policy holder may make payments, and still the policy remains in effect is called
| grace period
|
| Whooping cough is another name for
| pertussis
|
| A wrong committed against another person or the person's property is a
| tort
|
| ________ is a method used for determining whether a particular service or procedure is covered under a patient's policy.
| Pre-certification
|
| The science of the function or cells, tissues and organs of the body is called
| physiology
|
| An accumulation of air in the pleural cavity after the lungs collapse is known as
| pneumothorax
|
| The healthy adult excretes daily approximately ____ of urine.
| 1000 to 1500 milliters
|
| A health care program for people age 65 and older under social security is called
| Medicare
|
| the tricuspid valve is located on the ___ of the heart
| right side
|
| A disease state results form the invasion and growth of microorganisms in the body is _____
| an infection
|
| The bladder, urethra, kidneys and ureters are in the ___ system
| urinary
|
| ________ are defined as what are right and wrong
| Ethics
|
| A physician must have the pt.'s permission in writing to reveal any confidential information except for a
| gunshot
|
| A unilateral paralysis that follows damage to the brain is called
| hemiplegia
|
| An intentional perversion of truth for the purpose of inducing another in reliance upon it to part with some valuable thing belonging to him or to surrender a legal right is calld.
| fraud
|
| A statute that enforces private right and liabilities, as differentiated from criminal law is called a
| civil law
|
| A notice of insurance claim or proof of loss must be filed within a designated ____ or it can de denied.
| time limit
|
| When using a fire extinguisher to hose should be directed to the
| base of fire
|
| Low income pt.'s cam ne covered by what type of insurance?
| Medicaid
|
| The computer command, DEL means
| delete
|
| Which one of the following items is not needed when taking a routine phone message? A)Current date B) Caller's driver license # C)caller's name D)Caller's return #
| Callers driver license number
|
| Failure to do something that a reasonable person would do under ordinary circumstances that ends up causing harm to another person or a person's property is
| negligence
|
| A signature on the revers side of a check is called
| endorsement
|
| The central middle area of the abdomen is called the
| umbilical region
|
| It is _____ to deny treatment to an HIV infected pt.
| unethical
|
| The major artery to the head is called the
| carotid
|
| The process by which an object or area becomes unclean is
| contamination
|
| The heart, lymphatic organs, and blood vessels are in the ______ system
| cardiovascular
|
| The maxilla is located in the
| head
|
| The radius is located in the
| arm
|
| A civilian health and medical program of the uniform services is called
| Tri-Care
|
| In insurance, greater coverage of diseases or an accident, and greater indemnity payment in comparison with a limited clause is called
| comprehensive
|
| Latin for "things decided'- that is, a matter already decided by judicial authority is called.
| res judicate
|
| Practices to achieve asepsis are known as
| contamination and clean technique
|
| What office instrument is designed to receive and send printed documents via the telephone?
| fax machine
|
| A weakness in the walls of muscle that allows underlying tissue to push through, it is called a
| hernia
|
| A newsletter that weighs less than one pound would be considered ____ class mail
| third
|
| The metacarpals are located in the
| hand
|
| An agreement by which a patient assigns to another party the right to receive payment from a third party for the service the patient has recevied is called
| assignment of benefits
|
| The majority of the bones in the arms and legs are _____ bones
| long
|
| Foods that are mild in flavor and easy to digest comprise a
| bland diet
|
| The major vein that drains the head and brain is called the
| Jugular
|
| The inability to control the passage of urine in the bladder is called
| urinary incontinence
|
| Inflammation of the gallbladder is called
| cholecytitis
|
| A form of insurance paid by the employer proving cash benefits to workers injured or disabled in the course of employment is called
| Workers' Compensation
|
| An impartial panel established to listen to and investigate pt.'s complaint about medical care or excessive fees is called a _______ committee
| medical grievance
|
| An injury that prevents a worker from performing one or more of the regular functions of his job would be known as
| partial disability
|
| An obstruction of a coronary artery causing death of an area of the myocardium due to blockage of blood supply and oxygen is called
| myocardial infarction
|
| The division of the trachea which enter the lungs are called the
| bronchi
|
| The _____ form is used by non-institutional providers and suppliers to bill Medicare, Part B covered services
| CMS-1500
|
| Insurance plans that pay a physicians full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the service.
| Usual, customary, reasonable
|
| A doctor who agrees to accept an insurance companies pre-established fee as the maximum amount to be collected.
| Participating Physician
|
| In insurance coding using and "E" code designates
| classification of environmental events, such as poising
|
| Varicose veins of the anal canal or outside the external sphincter are called
| hemorrhoids
|
| Which codes can modifiers be added to, to indicated that a procedure or service has been altered in some way?
| ICD-9-CM
|
| A writ that commands a witness to appear at a trail or other proceeding and to give testimonoy is a(n)
| subpoena
|
| The use of ultrasound to produce a picture of the structure of the heart is called
| echocardiography
|
| A gallbladder disorder involving stones in the gallbladder is called
| cholelithiasis
|
| Diseases that are communicated from one person to another are called
| contagious
|
| The computer's direction arrow keys ______
| move the cursor right, left, up or down
|
| ______ is a federal regulation that requires health care professionals to protect the privacy and confidentiality of pt.'s health information.
| HIPAA
|
| Latin for "he who acts through another acts for himself" is called
| qui facit per alium facit per se
|
| In the health care field the acronym HIPAA stand for
| Health Insurance Portability and Accountability Act
|
| The ability to see things form another person's point of view
| empathy
|
| The study of bones
| osteology
|
| What kind of environment do microorganisms grow best in?
| dark and warm
|
| The sebaceous glands, skin, hair, and nails make up the _______ system
| integumentary
|
| One of the arteries that supplies the had and forearm is called the
| ulnar
|
| Making a duplicate file to protect computer information from being lost is called making a
| backup
|
| The breaking of a law, promise, or duty is called
| breach
|
| When handling incoming mail the medical assistant should
| attach the envelope to the correspondence
|
| The right ventricle pumps blood to the lungs by way of the
| pulmonary artery
|
| You should wash your hands approximately
| 1-2 minutes
|
| Inflammation of the gums is called
| gingivitis
|
| Injuring the name and reputation of another person by making false statements to a third person is
| defamation
|
| Prior to answering an incoming call the MA should
| smile
|
| A person or institution that give medical care is a(n)
| provider
|
| An amount insured must pay before policy benefits begin is called
| deductible
|
| The presumption or inference of negligence when an accident is otherwise unable to be explained in terms of ordinary and known experience is called
| res ipsa loquitur
|
| Consent to treatment on a full understanding of a possible risk of unpreventable results of the treatment is called
| assumption of risk
|
| Parcel post or _____ class mail is used for bound printed matter, film and sound recordings
| fourth
|
| One who institutes a law suit
| plaintiff
|
| Groups or clusters of bacteria take for laboratory study are called
| cultures
|
| A sum of money provided in an insurance policy, payable for covered services.
| Benefits
|
| A person who is no longer under the care, custody or supervision of a parent is called a(n)
| emancipated minor
|
| Latin for "things done; deed"; the facts and circumstances attendant to the act in question would be called
| res gestae
|
| The upper middle area of the abdomen is called the
| epigastric region
|
| The liver, stomach, mouth and pancreas are in the ______ system
| digestive
|
| The medical name for a nose bleed is called
| epistaxis
|
| One of the vital functions of long bones is the formation of
| Blood cells
|
| The humerus is located in the
| arm
|
| The vertebrae are located in the
| back
|
| Infected pressure sores on the skin are called
| decubitus ulcers
|
| The trachea, nose, lungs and pharynx are in the ______ system
| respiratory
|
| That which in natural and continuous sequence, unbroken by any new independent cause, produces an event, and without which the injury would not have occurred is called_____.
| proximate cause
|
| To correct a handwritten error in a pt.'s chart, it is only acceptable to
| draw a line through the error, insert the correct information, date and initial it.
|
| A statement given concerning some scientific, technical or professional matter by an expert, such as a physician is called
| expert testimony
|
| An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called
| health maintenance organization
|
| A Latin term signifying that a person is not of sound mind is
| non compos mentis
|
| The sphenoid bone is located in the
| head
|
| The patella is located in the
| knee
|
| Medical research is often published in medical journals that are evaluated by members of the medical community through a process known as.
| peer review
|
| A bed pt. in a hospital is called a(n)
| inpatient
|
| An extrauterine pregnancy in which the fertilized ovum beings to develop outside the uterus is called
| ectopic
|
| When using a computer, the term "user friendly" refers to
| how easy the system is to operate
|
| Deoxygenated blood enters the right atrium and heads into the
| right ventricle
|
| Holding or detaining a person against there will is
| false imprisonment
|
| The metatarsals are located in the
| foot
|
| If the septum of the heart has an abnormal opening it is referred to as
| a septal defect
|
| The health worker is protected by law if it can be determined that he or she acted reasonable as compared with fellow workers this is called
| reasonable care
|
| Aerobic bacteria prefer which of these environmental conditions to grow well? A)temp above 100F B)oxygen C)extremely dry environment D)increased nitrogen concentration
| oxygen
|
| The muscle that flexes and supinates the forearm is called
| biceps brachii
|
| The final decision of a court in an action or suit is
| judgment
|
| A previous injury, disease, or physical condition that existed before the health insurance policy was issued is called
| preexisting condition
|
| The smaller of the lower leg bones is called the
| fibula
|
| the withdrawal of a physician from the care of a pt. without reasonable notice of such discharge form the case by the pt. is
| abandonment
|
| What license must a provider have to dispense, prescribe or administer controlled substances
| narcotic
|
| Inflammation of the nasal mucosa results in
| rhinitis
|
| An agreement between two or more parties for the doing or not doing of some definite thing is
| contract
|
| A legal statement of how and individual's property is to be distributed after death is
| will
|
| The second portion of the small intestine is called the
| jejunum
|
| The name for the collar bone is
| clavicle
|
| Payment for hospital charged incurred by an insured person because of injury or illness is called
| Hospital Benefits
|
| A letter should be folded in ____ using a #10 envelope
| thirds face up
|
| The brain nerves and spinal cord are in the ____ system
| nervous
|
