Why is DStv now not working on my laptop?

All about DStv Streaming

DStv Streaming gives you the power of DStv without the need for a decoder or satellite dish. You canwatch DStv channels and shows on your computer, laptop, smartphone, tablet, smart TV, or gaming console.

If you're a new DStv customer, signing up for DStv Streaming is easy! All you have to do is:

1. Select a package
2. Sign up with your banking details
3. Start streaming immediately

Get DStv Streaming

Or if you're an existing DStv customer with an active subscription and a decoder installed, you can stream the same channels and shows that you watch on your decoder at home, but on a device like a phone or a laptop via the DStv App or at now.dstv.com.

For instance: DStv Premium subscribers will be able to see all the DStv Premium channels when they go to now.dstv.com or use the DStv app. Compact subscribers can view the channels that are part of the Compact bouquet, and so on.

Simply download the DStv App via the Android, Apple or Huawei App Stores and install it on your smart device to start streaming DStv today. Or, sign up and stream at now.dstv.com.

Why DStv Streaming?

DStv Streaming opens up a wider world of entertainment for you to enjoy.

There is an extensive catalogue of DStv movies and series available to stream online. Look out for Box Sets of popular shows, catch up on missed episodes and get early access to some of your favourite series and telenovelas.

Which devices can I use to stream DStv?

The DStv app is available to certain Android devices (tablets and smartphones), some iOS devices (iPad and iPhone) and certain Huawei devices (tablets and smartphones). You can also stream DStv on desktops via our website, or the app on Android and Apple TV and selected Smart TV devices.

Android devices must be Google-certified and must be running Android version 4.4 (KitKat) or higher. You can check if your device is Google-certified by checking the Google Play Store settings.

We use the Google SafetyNet API to ensure that devices are not rooted (including factory rooted) or have a tampered boot loader. SafetyNet also ensures that the Google Play Store is supported by default on a device and the device is not running a side loaded version. We do not support side loading the DStv app on devices, the app must be installed via the play store.

For legal reasons, the DStv app is not available on uncertified Google devices. Please ensure that you are using a Google-certified device by going to Google Play Store Menu -> Settings -> Device Certification.

iOS devices must be running iOS11 or higher.

What versions of device operating software does the DStv App support?

Android version 4.4 (KitKat) or higher. iOS version 12 or higher. We support Apple TV (Gen4), Google Certified Android TV devices, LG TVs running WebOS 3.0 and up, XBox, Samsung TVs running Tizen 2.3 upwards and Hisense Smart TVs from 2018 onwards.