Which of the following kinds of communication do students spend most time engaged in: Show
b. speaking c. reading. d. writing The factors in Cooper’s two-factor model of effective listening are:
b. listening critically and offering others advice. c. being supportive and agreeing with others. d. paying attention and interpreting messages. Which of the following behaviors are part of active listening?
b. nodding and making eye contact. c. asking for clarification d. all of the above. Evaluative listening is successful when we:
b. understand the intended meaning of a message. c. make critical assessments of the accuracy of the facts in a message. d. all of the above. Which is NOT one of the types of listening mentioned in the text?
b. idiosyncratic listening. c. comprehensive listening. d. problem-focuses listening. Which of the following describes the style of listening called action-oriented listening?
b. The listener gathers data and enjoys listening to complex technical information. c. The listener is impatient with disorganized speakers and mentally jumps ahead to finish their thoughts. d. The listener is concerned about keeping on schedule, and interrupts others when he or she wants to move on. Which of the following is one of the findings of the Sillars, Smith, and Koerner study of parent/child conflicts?
b. Parents believed their children’s thoughts about the c. Parents overlooked the extent to which children took responsibility for the conflicts. d. All of the above. According to Dweck and Ehrlinger, people who hold an entity theory of human nature:
b. are likely to cooperate during conflicts. c. are quick to make and stick to initial impressions. d. are open to new information. Jackson and Jamieson believe we accept spin uncritically because:
b. We let ourselves be distracted by attractive images, c. We accept anecdotes as facts. d. All of the above. A friend tells you, “I’m afraid my boyfriend is seeing his old girlfriend behind my back; I don’t know what to do. I can’t live without him.” Which of the following responses is a paraphrase?
b. Don’t worry. I’m sure it’s not true. He loves you. c. You’re feeling very insecure because your relationship was never very strong. d. You’re very afraid that your boyfriend may still have feelings for his old girlfriend and you’re afraid you’ll lose him. Hearing and listening are not the same. You hear music, the sound of rainfall, or the sound of food being prepared in the kitchen. Listening, on the other hand, requires attention, comprehension of the message that’s being relayed, and recollection of what’s been said. Effective listeners not only show interest, they also acknowledge what has been said. Listening is a valuable skill on both a personal and professional level.Benefits of Being a Good ListenerThere are numerous benefits associated with being a good listener. People with refined listening skills can help others feel secure in expressing their opinions. They may also be better able to reduce tension during arguments and communicate respect to the speaker. Other potential benefits include being more likable, building stronger relationships, and having a clearer understanding of what’s being discussed.
Strategies for Effective ListeningListening isn’t a passive activity, but a process that you actively undertake. To be a better listener, you must be focused on the speaker, their message, and let the speaker know you understand what’s been said. Below are just a few of the techniques you can use to become a better listener.
Examples of Ineffective ListeningIneffective listeners aren’t engaged, don’t make eye contact, and often miss what’s being presented. Ineffective listening strategies you should avoid include selective listening, inattentiveness, and defensive listening.
4 Types of ListeningListening skills can be developed, but it takes practice. Whether you’re interested in improving your networking, landing a new client, or connecting better with your family, strong listening skills can help. Below are just a few effective listening styles. 1. Deep ListeningDeep listening occurs when you’re committed to understanding the speaker’s perspective. It involves paying attention to both verbal and nonverbal cues, such as the words being used, the speaker’s body language, and their tone. This type of listening helps build trust and rapport, and it helps others feel comfortable in expressing their thoughts and opinions. 2. Full ListeningFull listening involves paying close and careful attention to what the speaker is conveying. It often involves the use of active listening techniques, such as paraphrasing what’s been said to the person you’re speaking with to ensure you understand their messaging. Full listening is useful in the classroom, when someone is instructing you on how to complete a task, and when discussing work projects with superiors. 3. Critical ListeningCritical listening involves using systematic reasoning and careful thought to analyze a speaker’s message and separate fact from opinion. Critical listening is often useful in situations when speakers may have a certain agenda or goal, such as watching political debates, or when a salesperson is pitching a product or service. 4. Therapeutic ListeningTherapeutic listening means allowing a friend, colleague, or family member to discuss their problems. It involves emphasizing and applying supportive nonverbal cues, such as nodding and maintaining eye contact, in addition to empathizing with their experiences. Become a Better ListenerBecoming a better listener takes practice, but if you succeed, you’ll find yourself learning new and interesting things about the people you communicate with. You may also find you’re better at picking up subtle messaging cues others may miss. A number of specific strategies can be applied to listening, but they all share one key element: being present and attentive during conversations and respectful of those involved. This ability can help you be a more effective partner, parent, student, and coworker. Recommended Reading Time Management for Online Students What to Do if You Don’t Get That Promotion How to Stand Out as a Career Nomad Sources The Balance Careers, “Types of Listening Skills with Examples” Customer Service Institute of America, “8 Examples of Effective Listening” Indeed, Building Communication Skills: 9 Types of Listening Roger K. Allen, Deep Listening Silver Delta, 5 Benefits of Being a Great Listener ThoughtCo. The Definition of Listening and How to Do It Well Very Well Mind, “How to Practice Active Listening” What are the 4 techniques for active listening?They all help you ensure that you hear the other person, and that the other person knows you are listening to what they say.. Pay attention. Give the speaker your undivided attention, and acknowledge the message. ... . Show that you are listening. ... . Provide feedback. ... . Defer judgment. ... . Respond Appropriately.. What are the 4 types of listening?4 Types of Listening. Deep Listening. Deep listening occurs when you're committed to understanding the speaker's perspective. ... . Full Listening. Full listening involves paying close and careful attention to what the speaker is conveying. ... . Critical Listening. ... . Therapeutic Listening.. What are the 4 types of listening according to purpose?They are active listening, critical listening, informational listening, empathetic listening, and appreciative listening. Each type of listening has a purpose that can be useful in different situations or relationships.
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