If you believe you have identified a phishing email, the best approach would be to

"You can fool some of the people all of the time, and all of the people some of the time, but you cannot fool all of the people all of the time." –Abraham Lincoln

What is a phishing email?

Are you sure that email from UPS is actually from UPS? (Or Costco, BestBuy, or the myriad of unsolicited emails you receive every day?) Companies and individuals are often targeted by cybercriminals via emails designed to look like they came from a legitimate bank, government agency, or organization. In these emails, the sender asks recipients to click on a link that takes them to a page where they will confirm personal data, account information, etc.


SEE ALSO: Fighting Phishing Email Scams: What You Should Know

What is phishing?

This technique is called phishing, and it’s a way hackers con you into providing your personal information or account data. Once your info is obtained, hackers create new user credentials or install malware (such as backdoors) into your system to steal sensitive data.

Phishing emails today rarely begin with, "Salutations from the son of the deposed Prince of Nigeria..." and it's becoming increasingly difficult to distinguish a fake email from a verified one. But, most have subtle hints of their scammy nature. Here are seven email phishing examples to help you recognize a malicious email and maintain email security.

SEE ALSO: Examples of common phishing attempts.

What is a common indicator of a phishing attack?

Requests for personal information, generic greetings or lack of greetings, misspellings, unofficial "from" email addresses, unfamiliar webpages, and misleading hyperlinks are the most common indicators of a phishing attack. 

If you believe you have identified a phishing email, the best approach would be to

Email phishing examples

1. Legit companies don’t request your sensitive information via email

Chances are if you receive an unsolicited email from an institution that provides a link or attachment and asks you to provide sensitive information, it’s a scam. Most companies will not send you an email asking for passwords, credit card information, credit scores, or tax numbers, nor will they send you a link from which you need to login.

If you believe you have identified a phishing email, the best approach would be to

 Notice the generic salutation at the beginning, and the unsolicited web link attachment? 

2. Legit companies usually call you by your name

Phishing emails typically use generic salutations such as “Dear valued member,” “Dear account holder,” or “Dear customer.” If a company you deal with required information about your account, the email would call you by name and probably direct you to contact them via phone.

BUT, some hackers simply avoid the salutation altogether. This is especially common with advertisements. The phishing email below is an excellent example. Everything in it is nearly perfect. So, how would you spot it as potentially malicious?

If you believe you have identified a phishing email, the best approach would be to

If you believe you have identified a phishing email, the best approach would be to
This is a very convincing email.  For me, the clue was in the email domain. More on that below.
 

3. Legit companies have domain emails

Don’t just check the name of the person sending you the email. Check their email address by hovering your mouse over the ‘from’ address. Make sure no alterations (like additional numbers or letters) have been made. Check out the difference between these two email addresses as an example of altered emails: Just remember, this isn’t a foolproof method. Sometimes companies make use of unique or varied domains to send emails, and some smaller companies use third party email providers.

4. Legit companies know how to spell

Possibly the easiest way to recognize a scammy email is bad grammar. An email from a legitimate organization should be well written. Little known fact – there’s actually a purpose behind bad syntax. Hackers generally aren’t stupid. They prey on the uneducated believing them to be less observant and thus, easier targets.

In addition to the generic salutation, grammar gaffes are usually a good clue that something is wrong. “Please fill this form…” And notice the ‘17’ reference in the middle of the sentence.  5. Legit companies don’t force you to their website

Sometimes phishing emails are coded entirely as a hyperlink. Therefore, clicking accidentally or deliberately anywhere in the email will open a fake web page, or download spam onto your computer.

If you believe you have identified a phishing email, the best approach would be to

 This whole email was a gigantic hyperlink, so if you clicked anywhere in the email, you would initiate the malicious attack. 

6. Legit companies don’t send unsolicited attachments

Unsolicited emails that contain attachments reek of hackers. Typically, authentic institutions don’t randomly send you emails with attachments, but instead direct you to download documents or files on their own website.

Like the tips above, this method isn’t foolproof. Sometimes companies that already have your email will send you information, such as a white paper, that may require a download. In that case, be on the lookout for high-risk attachment file types include .exe, .scr, and .zip. (When in doubt, contact the company directly using contact information obtained from their actual website.)


If you believe you have identified a phishing email, the best approach would be to

 Just remember, curiosity killed the cat. 

Just because a link says it’s going to send you to one place, doesn’t mean it’s going to. Double check URLs. If the link in the text isn't identical to the URL displayed as the cursor hovers over the link, that's a sure sign you will be taken to a site you don’t want to visit. If a hyperlink’s URL doesn’t seem correct, or doesn’t match the context of the email, don’t trust it. Ensure additional security by hovering your mouse over embedded links (without clicking!) and ensure the link begins with https://.


If you believe you have identified a phishing email, the best approach would be to

 Although very convincing, the real Nokia wouldn't be sending you a "Save your stuff" email from  

It doesn’t matter if you have the most secure security system in the world. It takes only one untrained employee to be fooled by a phishing attack and give away the data you’ve worked so hard to protect. Make sure both you and your employees understand these specific email phishing examples and all of the telltale signs of a phishing attempt.

David Ellis (GCIH, QSA, PFI, CISSP) is VP of Forensic Investigations at SecurityMetrics with over 25 years of law enforcement and investigative experience.

Are subject to the security rule?

The Security Rule applies to health plans, health care clearinghouses, and to any health care provider who transmits health information in electronic form in connection with a transaction for which the Secretary of HHS has adopted standards under HIPAA (the "covered entities") and to their business associates.

What is considered e PHI?

Electronic protected health information (ePHI) is protected health information (PHI) that is produced, saved, transferred or received in an electronic form. In the United States, ePHI management is covered under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Security Rule.

What is the purpose of the security rule?

The purpose of the Security Rule is to ensure that every covered entity has implemented safeguards to protect the confidentiality, integrity, and availability of electronic protected health information.

What are considered technical safeguards under the security Rule?

What are Technical Safeguards? The Security Rule defines technical safeguards in § 164.304 as “the technology and the policy and procedures for its use that protect electronic protected health information and control access to it.”