Hi Mentmorian, Show
ArcSoft WebCam Companion is software that is used to capture photos, record videos, or edit captured files. It does not provide drivers for the camera. The “software for the camera” will be useless if the camera is not recognised by Device Manager. If the camera is not showing up in Device Manager (even as an unknown device) then this is almost certainly a hardware fault. I suggest that you re-contact Support and explain politely but firmly that Device Manager is not recognising the camera and ask that they arrange a repair.
Restart your computer before trying these fixesby Matthew Adams Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things... read more Updated on November 3, 2022
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Windows Device Manager usually lists webcams under the Imaging devices or Camera category. However, some users have stated that they can’t find their webcams in Device Manager. Thus, their webcams, or even all image devices, are missing. Consequently, those users can’t utilize their webcams in Windows. If you’re dealing with a case of the camera not showing in Device Manager, let us take you through all you need to know. Why is my computer not detecting my internal camera?A few things could be responsible when your cameras are not detected on the Device Manager app. On the top of the list are the following:
A few variations to this problem include the camera not showing in Device Manager for Surface Pro, HP, Dell, Lenovo, and ASUS camera driver missing. Now let us discuss some solutions. What can I do if the camera is not showing in Device Manager?
1. Run the Hardware and Devices Troubleshooter
The Hardware and Device troubleshooter can fix issues with Windows devices. For example, that troubleshooter might provide a resolution for restoring a missing webcam. 2. Update the webcam driver
Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken. It might also be the case that the webcam’s driver is missing, antiquated, or corrupted. Thus, the quickest way to fix a webcam driver issue is to add an excellent driver maintenance piece of software. All you have to do is to download and install it on your PC. Once installed, open it and start a scan. Then, go for the update process. You can click scan once more, as some new driver versions are not directly installed; they might need multiple layers until the correct version is installed. We recommend being patient with your drivers and their versions, as they are an essential component of your PC. A bad driver could cause many problems, including BSODs. Most of the time, the generic drivers for your PC’s hardware and peripherals are not properly updated by the system. There are key differences between a generic driver and a manufacturer’s driver.Searching for the right driver version for each of your hardware components can become tedious. That’s why an automated assistant can help you find and update your system with the correct drivers every time, and we strongly recommend DriverFix. Here’s how to do it:
DriverFixKeep your PC components drivers working perfectly without putting your PC at risk. Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions. 3. Manually add the webcam to the Device Manager
4. Reset Windows 10
Some users have also confirmed that reinstalling Windows 10 restores a missing webcam. Reinstalling Windows 10 is relatively straightforward thanks to the Reset this PC utility. At least one of the resolutions above will probably restore missing webcams in Device Manager for most users. Then users can utilize the webcams once again. NewsletterWhy can't I find my camera in Device Manager?Select Start , type device manager, then select it from the search results. Find your camera under Cameras, Imaging devices, or Sound, video and game controllers. If you can't find your camera, select the Action menu, then select Scan for hardware changes.
Where is Imaging devices in Windows 10?On the desktop, press Windows key + X and select Device Manager. Click on View and select Show Hidden Devices. Check for the webcam under Imaging Devices. If the webcam is listed, then right-click on it and select Update Driver Software.
Why can't I find other devices in Device Manager?Other devices category is displayed, only when there are devices connected to you PC that doesn't have drivers or if Windows couldn't find the driver. Try to connect the phone via different port or try to download the PC suite for the phone and install it.
Why are some devices hidden in Device Manager?Devices that you install that are not connected to the computer (such as a Universal Serial Bus [USB] device or "ghosted" devices) are not displayed in Device Manager, even when you click Show hidden devices.
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