Notes on customer's information listening answers

Notes on customers information listening answers

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Section 1

Questions 1 - 10

Questions 1-3

Complete the notes below write ONE WORD only for each answer.

NOTES OF CUSTOMER INFORMATION

example                                                 answer

information source :                    found in the brochure

included services                          1) _______  and accommodation

Sydney arrival date                      2)15th of _______

       accommodation criteria              3) _______ 

Questions 4-6

Complete the form below.

Write NO MORE THAN THREE WORDS OR A NUMBER for each answer.

BOOKING INFORMATION

room type:                           4)_______

credit card holder:               5) _______

total cost for one night:      6)_______

Questions 7 - 10

Complete the sentence below.

Write no more than 2 words for answer.

7) The _______ is within walking distance of the accommodation.

8) Hour customer books _______.

9) Aboriginals stone carvings are in the ________.

10) The Dreamtime can be experienced beneath the ________.

Section 2

Questions 11- 20

Questions 11- 15

Complete the Notes Below

Write NO MORE THAN 2 WORDS OR A NUMBER for each answer

 Public Service broadcast

Volunteer  workers must be at least 11) _________ years old

Job applicants should not have 12) _________

 Job applicants are asked to submit 13) _________ and 14) _________.

The employee will pay the expenses of 15) _________ and phone calls.

Questions 16 to 18

Complete the table below

Write NO MORE THAN 2 WORDS for each answer

Type Of People

Duties

Service Time

Wheelchair User

Drive them in volunteer’s 16) _______to view nature

Tuesday

The Blind

Read books to them

17)________

Disabled Children

Take care of them on holiday

For one week in 18)_______


Questions 19 and 20

Complete the notes below

Write NO MORE THAN 2 WORDS OR A NUMBER for each answer.

 If you are willing to become a volunteer ,here is some information to help:

Contact person :                    Mary Smith

Post office box:                     19)____________

Email Address:                      20) ____________

Section 3

Questions 21 - 30

Question 21- 25

Complete the notes below

Write NO MORE THAN 2 WORDS AND / OR A NUMBER for each answer

Environmental change Discussion

·         In south east Mexico, farmers did too much 21)__________ so the environment has been destroyed.

·         According to Dick, vegetation problems caused 22)__________.

·         A back issue of periodical reported interviews with 23)__________.

·         According to one of the articles in periodical, land 24)__________ show it is very tough for the plant growth there

·         In the past 10 years, almost 25)__________ kilometers of forest has disappeared.

Question 26-30

Complete the notes below

Write ONE WORD OR A NUMBER for each answer

26) “Growing Area is about” _________ kilometres.

27) Scientists have taken _________ of the soil in the Yucatan.

28) The university’s own geology department has also analysed the _________ at the site.

29) The _________ in Dr. Horst’s books are very useful and worth studying.

30) The student needs a  _________ to do a presentation.

Section 4

Questions 31- 40

Questions 31 and 32

Choose the correct letter A, B or C.

31) Bees that help with pollination benefit flowers and

Female plants

B  Pollen

C  Fruit trees

32) bees produce wax that can be made into candles and

Honey

B  Polish

Pollen

Questions 33-35 Complete the sentences below.

Write NO MORE THAN 2 WORDS for each answer.

33 Dragonflies eat _________.
34 Insects in summer can be harmful because they can carry such deadly diseases as malaria, yellow fever, and ________.

35 Harmful insects may destroy crops, clothes, furniture, and even the ________.

Questions 36-40

Complete the notes below.

Write NO MORE THAN TWO WORDS for each answer.

How to kill bad Insects

Chemical Method

These solutions to insect problems are often not worthwhile because:

a)      They are effective on a 36)_________.

b)      They Can bring harm to 37)_________.

c)       Insects become 38)_________ to the chemicals quickly.

Biological methods

These Methods are 39)___________ than chemical methods of eliminating harmful insects.

Breeding control method

In order to control the breeding of insects, one needs to understand the insects’ 40)________.


ANSWERS

l  lights                                         

2 April                                        

3 cheapest / budget                     

4 non-smoking                            

5 John A. Smyth                         

6  110 dollars                            

7 Cultural Center                        

8  camel ride                               

9   desert                                     

10 stars                                       

11   18                                         

12 police records                        

13 references                              

14   CV/curriculum vitae            

15  transportation / transport      

16   own car                                

17   Monday mornings                

18   August                                  

19    651                                       

20   

21farming

22 environmental damage

23tourists

24 samples

25 21,000 square

26 10.5 square

27 measurements

28 soil

29       photos /photographs

30 map

31 C

32 B

33 harmful insects

34 sleeping sickness

35 whole building

36   small scale

37  humans

38   resistant

39    cheaper


40 life cycle