Microsoft Remote Desktop user account

I have installed the Microsoft Remote Desktop app on my Mac. However, I am unable to use it to remotely control my Surface Pro 5 running the Windows 10 v2004 updates. After I type the username and password for my Microsoft account and click Continue button, it displays The User Account Did Not Work error. The account details are correct and all devices are connected on the same network. How can I resolve the problem?

The network is set to private mode and there is not Firewall software. I use the Remote Desktop app on my Win 8.1 computer and still get the warning. If you also face the same issue, try any of the methods to fix it.

It may be caused by the cache of the user credentials on the target machine. That happens if you have directly used the face/fingerprint biometric or PIN credentials to log into Windows 10 at the previous time. So the Remote Desktop app try to compare remote authentication with the last physical authentication, and then refuse your connection if it doesnt match.
* On your target tablet or computer, log into the system by entering your username and password, without using other authentication. Then log out and make a rebooting to apply the changes. Finally get the RDP to make the connection and it should be working normally.

If you login using a Microsoft account like email address and password, the remote desktop server recognizes that it is not a account stored locally on the machine. To get rid of that, you have to create a local user in Windows 10 and log it in via remote desktop.
* Click or tap on the Start button at the left-bottom corner of your desktop, and select the Gear icon to open the Settings app.
* Select the Accounts > Family & other users tab.
* On its right side pane, click Add someone else to this PC option > I dont have this persons sign-in information > Add a user without a Microsoft account.
* Input the information to finish the process.
* Return to the Family & other users page, choose your created account from list, click Change account type, select Administrator and click OK.