Is your Office 2016 setup fails with error 1923 or 1920 flashing on the screen? If yes, then this post is useful to you!
Many times Office users are found reporting the frequent Error 1923 or 1920 while trying to install Office 2016 Professional on Windows 7 or other operating systems. The error appears every time when you try to install Microsoft Office 2010 or Office 2016 at www.office.com/setup and leave you in frustration.
Generally, these errors appear when Service ‘Office Software Protection Platform’ (osppsvc) could not be installed or has failed. This generally happens after an unsuccessful uninstall of the same Office version. The installer might be running with administrative privileges.To rectify it you need to verify that you have sufficient privileges to install system services.
In this post, we are telling you the manual guide to resolve such errors. Follow them as per your operating system. If the problem is not fixed we recommend you to call on our Support numbers for any problem related to office.com/setup 2016.
What Causes this Error to Appear?
This issue occurs when the Network Service account does not have the correct permissions on C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform
Error 1920 & 1923 when installingoffice.com/setup 2016
During installation you may sometimes get the above errors and be prompted to check, you started trying several solutions such as a clean boot, half clean boot, switching off anti-virus. The error doesn’t resolve even with Microsoft fix it a tool which is used to remove hidden office files.
If this is the problem annoying you too, then follow the steps & get this problem fix within No Time.
To resolve this issue, you must give the Network Service account full control on the ‘OfficeSoftwareProtectionPlatform’ folder.
Fix MS Office Error 1923 Manually Here
If you want to fix this error yourself, all you need to choose your Operating System from below and proceed to the mentioned steps in resolving issues.
For Windows XP or for Windows Server 2003
- Click Start and click Run.
- Type the following command line, and click ENTER:
- cacls “C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform” /t /e /p “Network Service”:F
- Try installing Office 2010.
For Windows Vista
- Click Start &Start Search, type Run, and then press ENTER.
- Type the following command line, and press ENTER:
- icacls “C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform” /grant “Network Service:F” /t
- Try installing Office 2010
For Windows 7
- Click Start, click Search programs and files, type Run, and then press ENTER.
- Type the following command line, and then press ENTER.
- icacls “C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform” /grant “Network Service:F” /t
- Try the install of Office 2010.
Check whether the problem is fixed. Try restarting your system if the problem is solved successfully. If the problem is not fixed, you can contact support.
Did this fix the problem?If Not, Call on Given Numbers
If you are still receiving this error after following all above steps, we request you to call on Office Support Numbers on or visit www.office.com/setup 2016. We have a team of experienced technicians who will help you troubleshoot any problem related to the office set up, office my account related problems, office installation & configuration. We take every query related to MS Office products with 100% resolve rate. Our customers in the USA, UK/Canada & Australia are happy to be served with our expert knowledge &round the clock customer service.
Our contact Office Support Numbers are 1-855-441-4419 (USA) +61-1-800-769-903(AU), +44-800-046-5700 (UK).
Disclaimer: We are an independent provider of remote technical support for software and peripheral devices. We have no affiliation with any of third-party companies unless such relationship is expressly specified. We collect information from the user but we never share the information with other parties. This information is so valuable for us. The use of any third party trademarks, logos, or brand names is for informational purposes only and does not imply an endorsement by us or vice versa. If you find any kind of deceitful things present on our website then please inform us.
When attempting to install MS Office 2010 on a Windows 7 Professional machine, using administrator account, and I get the following error:
"Error message when you try to install Office 2010: "Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start."
I have tried the MS recommendation (both auto and manual fixes) and they do not seem to help
//support.microsoft.com/en-us/kb/2401987
I also tried running setup.exe as Administator.
I also tried this:
Open Run (Press Windows key + R) > type services.msc and click on OK On the services MMC window right-click on Office Software Protection Platform and select Properties Select the LOG ON tab > change the ‘Log on as’ information from ‘This Account’ (Network Service) to ‘Local System Account’ Click on Apply and OK
I also tried this, but It cant find Network Service
From Administrative Tools > Computer Management, expand System Tools > Local Users and Groups > Groups. Double-click the Users group and click Add. Click Locations and select your computer node. Now: Type Network Service into the 'Enter the object names' OR Click Advanced, then Find Now and select it from the Search Results.
When I tried to add it, it says it already exists - but yet I dont see it At my wits end trying to get this installed