HDMI Port not working after windows 10 upgradeIssue: My friend is using Windows 10 on HP Pavilion Notebook with AMDs ATI Mobility Radeon HD 5470 graphics card to fulfill the need of APU/GPU.He was able to connect to his Haier LED TV with this notebook using HDMI cable without any problem untill he updated his Windows 7 Home premium to Windows 10 Home.His notebooks HDMI port stopped working as if it does not detect any hardware connected to it.He could not extend the display to even a projector and the Windows+ P, combination keys showed problem with display driver and no options were available to extend the display.After spending two hours in troubleshooting I finally found the solution and it worked very well without me rolling Windows 10 back to windows 7. Show Solution:- First of all go to device manager and look for the Display Adapters list to see if there is anyone which has an exclamation mark or any problematic sign attached to it.If there is any, right click on them and select uninstall.Restart the computer and Install the updated driver downloaded from its manufacturers website.Sounds very easy!!! but its not you have to first understand what has changed and why this happened to your notebook/Laptop. Finding Bad Display AdapterThis same problem of HDMI port not detecting LED TV or HDTV as secondary display occurred with some other graphics card on branded laptops/notebooks too which are as follows.
Reason: The default driver for graphics card on Windows 10 is not a compatible driver for your hardware and does not install the right catalyst Control Center Software suite which enables all the functionality and also the HDMI port on your notebook and thats why it does not detect the secondary display or you can not extend the display to even a projector.
For gamers, theres the addition of better implemented DirectX 12 support. And for hardcore types, theres CrossFire FreeSync if you have multiple video cards.The download is around 250 MB and can be obtained from the following link. Download Latest AMD Catalyst Control Center app http://support.amd.com/en-us/download This particular software suite updates the AMD Catalyst Display Driver and the AMD Catalyst Control Center / AMD Vision Engine Control Center. OPTION 1A). Steps to Fix HDMI port not detecting the secondary display on any Machine with AMD Radeon Graphic card.#1. Install the updated display driver and then the Catalyst Control Center App. #2. The graphics driver itself may fail and If it fails you need to install it manually using the Device Manager! Here are the steps: 1. Download the legacy driver for your system and run the installer but close it after it unpacked all the installation files to C:\AMD. 7. Select the first .inf file which could be something like C7156445.inf and click open. Now all you need to do is find you Catalyst Control Center set up and pretty much re-install.You could run Catalyst Control Center from any of these location depending on the version of OS you have installed. C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\ccc.exe (Windows 7/8 32 Bit) If by any chance you are unable to find the driver from any of the above location try to look it here at the following location. C:\Windows\System32\DriverStore\FileRepository\cu162613.inf_amd64_00c4748cec31d038\B162362\ccc2_install.exe 10. After running the files and installing the CCC ( Catalyst Control Center ), Restart the computer and it should detect the HDMI port now.If this does not help move to Step B. OPTION 2B). Steps to Fix HDMI port not detecting the secondary display on Windows 10Using Compatibility Mode to Resolve Driver problems 1. If both Windows Update and driver update prove unsuccessful, the next option is Troubleshoot Compatibility. Troubleshoot Compatibility provides a simple way to make older drivers work under modern versions of Windows by making the driver believe it is being installed on a supported version of Windows. HDMI Port not working after windows 10 upgrade2. The first thing you need to do is point where the setup files are located. In my Friends HP Pavilion dm4 notebook with ATI Mobility Radeon HD 5000 series graphics driver this setup file was located at the following location. C:\Program Files\AMD\CCC2\Install\ccc2_intall.exe (in Windows10 64-Bit ) Compatibility Troubleshooter trying to detect issue3. This will launch the Program Compatibility Troubleshooter wizard which will check for issues. HDMI Port not working after windows 10 upgrade4. Select the option Troubleshoot program. HDMI Port not working after windows 10 upgrade5. Depending on the problems you are experiencing when attempting to install or use the software, check off the problems. In my case:
6. Click Next Select the OS you want to try it under7. Select a version of Windows the program is known to work in. I notice the program works great in Windows 7 , so I will select that option. Click Next. Apply the settings and test the Programs8. Proceed to run the through the programs setup routine by clicking Test the program. 10. If all is successful, click the option at the end of the wizard Yes, save these settings for this program. HDMI Porton HP Pavilion Laptop is not working after windows 10 upgrade11. Wait while your settings for the program are saved. 12. Click Close and you are done. Note: If your video card driver automatically installing upon completion of installation and checking for Windows Update, try disabling automatic driver installation using the instructions in the following thread: How to block automatic reinstall of a driver? 13. Go to the hardware developers website, download the appropriate driver for your model and install in compatibility mode using the instructions above. Catalyst Control Center Display SettingsNote:- Sometime you also need to enable the automatic detect the display devices from AMD catalyst control center app to enable smooth detection of secondary TV/Monitor display in order to extend display. |