Audible stops playing when iPhone locks

Posted by Adam Gorden on Aug 3, 2021 3:53 PM.

Q: Today, the Audible app keeps crashing when my iPhone screen goes into sleep mode. It’s driving me crazy. How to fix this Audible app crashing iOS 7 problem? Thanks in advance.

To listen to Audible books, we usually use the Audible app. Audible has launched Audible for Android, Audible for iOS, Audible for Windows 10, and Audible desktop for users to playing Audible books. However, there is no perfect app in the world. According to some Audible listeners, a crashing problem has happened to Audible recently. If you find the Audible app stops suddenly from time to time, you may get this Audible crashing problem. But no need to worry, since we will help you solve this Audible app crashing issue with 5 solutions. Just keep reading.

Why Does Audible Keep Crashing?

Before we go to the first solution to fix Audible keeps crashing. Some of you might be interested in the reasons for this Audible crashing issue. Here are some possible reasons:

1. You do not have enough space on your phone for the normal running of the Audible app. Sometimes a single app can occupy most of the memory space.

2. The Audible app has a bug that causes Audible to stop.

3. The iOS or Android system has a bug that causes this crashing issue.

4. Unstable internet connection may lead to this problem as well.

How to Fix Audible App Crashing in 5 Ways

In this part, we will walk you through the best 5 solutions to solve this Audible app crashing problem. If you cannot fix this issue with the former 4 solutions, you can go to the solution 5 to change to another audio player to play Audible books.

Solution 1. Force Quit All the Running Apps and Check Storage

In this part, we will walk you through the best 5 solutions to solve this Audible app crashing problem. If you cannot fix this issue with the former 4 solutions, you can go to the solution 5 to change to another audio player to play Audible books.

On iOS

1. Open the App Switcher. To do this, you need to swipe up from the bottom to the middle on the iPhone with Face ID or double click the Home button on an iPhone without Face ID.

2. Swipe up all the apps to close all of them.

On Android

1. You can swipe up from the bottom.

2. Swipe from left to right. On the left, tap the Clear all button.

You can also check the left storage of your device. Delete useless files and apps to release more space for the Audible app.

Solution 2. Restart Audible App and Device

Usually, a simple restarting will solve 90% of the problems in our daily life. It is worthwhile to try to fix this issue by restarting when your Audible app keeps crashing. But only to restart your Audible app is not enough. You need to give it a restart for both the Audible app and your device.

Solution 3. Update iOS/Android

Perhaps, your iOS or Android system is outdated, and Audible keeps crashing due to this outdated system. You need to check your system as soon as possible since that will probably cause any issues with your phone.

On iOS

1. When the Audible iPhone app crashing, just go to Settings > General > Software Update. From this screen, you will know whether you need to update iOS.

2. Follow the instructions to update iOS if an update is needed.

On Android

1. Navigate to Settings > System > Advanced > System update.

2. See the Android version and Security patch level to check the Android version.

Solution 4. Reinstall Audible App

Another method to fix the Audible app keeps crashing is to uninstall and reinstall the Audible app. Noted that uninstalling will remove all the downloaded audiobooks and those marked as Finished. You need to download and mark them again after you reinstall the Audible app to your device.

On iOS

1. Tap and hold the Audible app icon. Click the X icon on the corner of the Audible app to delete it.

2. On the popping-up window, tap the Delete button.

3. Go to the App Store, find the Audible app, and install it again.

On Android

1. Go to the Google Play Store app and tap the profile icon.

2. Go to Manage apps & devices > Installed.

3. Tap the Uninstall button next to the Audible app.

4. Click the Install button next to the Audible app to install it.

Solution 5. Use Other Players to Play Audible Audiobooks

If you still cannot fix the Audible app crashing, you can contact Audible via email, official website, or social media such as Twitter/Facebook/Instagram.

When you are waiting for the reaction of Audible, you can use other music players to play Audible books. But before you do that, you must convert Audible AA/AAX books to MP3, since other audio players do not support the AA or AAX formats. To convert Audible AA/AAX books, an Audible converter is needed. ViWizard Audible Converter is a leading Audible converter and it can convert Audible books to lossless, MP3, M4B, and more formats with incredibly 100X faster speed. All the ID3 tags will be kept for you, too.

Adam Gorden is an experienced writer of ViWizard who is obsessed about tech, movie and software.

In the last day or so, my iPhone has started killing the audible app every time the screen locks. Doesn’t matter if playback is through ear pods or speakers. As soon as I unlock the screen it instantly starts playing again. No software updates done in last few weeks.

The books I listen to are downloaded to my device, so it’s not a data issue.

Any ideas?

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